Risk Operations
- Transaction risk review and profiling
- Account risk scoring and monitoring
- Velocity & behavioural analysis
- Device / IP / geo risk checks
- Rule-based alert handling and escalation
- Investigation support & case notes
OpsVerified
Risk · Fraud · Compliance Operations
Cut Risk, Fraud & Compliance operations costs by up to 70%.
OpsVerified provides experienced analysts based in the Philippines to run your Risk, Fraud, AML, KYC, KYB and Payments operations. You keep full control and governance — we provide the team, coverage and execution.
24/7 coverage for UK · EU · US time zones
Senior leadership experience in tier-1 gaming & fintech risk
Designed for fintech, crypto, wallets, PSPs, BNPL & marketplaces
Typical clients replace or avoid 3–20 in-house hires while improving coverage and SLA compliance.
Services
Full-stack operations across risk, fraud, AML, KYC, KYB & payments.
Deploy specialist teams for the work that consumes your time and budget: queue-driven operational processes that require precision, speed and compliance discipline.
Fraud Operations
- Fraud alert triage (rules & ML)
- Account take-over & stolen identity handling
- Multi-accounting & mule detection
- Bonus, promotion & refund abuse
- Chargeback investigation & evidence packs
- Dispute management with PSPs/networks
AML & Transaction Monitoring
- Level 1 & 2 TM alert review
- Sanctions & watchlist screening resolution
- PEP & adverse media analysis
- Enhanced Due Diligence (EDD)
- SAR / STR drafting support
- Ongoing CDD & periodic reviews
KYC Verification
- ID document & selfie / liveness review
- POA verification & mismatch handling
- Source of funds / wealth screening support
- Manual override & escalation workflows
- Vendor-tool triage and second-line review
KYB & Merchant Onboarding
- Business registration & licence verification
- Director & UBO identification
- UBO screening & risk assessment
- Merchant due diligence and categorisation
- Ongoing monitoring of high-risk entities
Payment Operations
- Payment failure review & routing decisions
- Refunds, voids & manual adjustments
- Reconciliation support
- Chargeback prevention workflows
- Merchant transaction risk checks
Trust & Safety Operations
- Seller / buyer verification
- Content & listing moderation
- Scam & abuse pattern detection
- Account sanctions & appeals review
Quality & Audit
- QA on analyst decisions & case notes
- Playbook & SOP creation and maintenance
- Internal audit support
- Rule performance feedback to your teams
Deep Web & Dark Web Monitoring
- Credential leakage detection (emails, phone numbers, PII)
- Monitoring for stolen accounts & payment data
- Marketplace, forum & Telegram threat intelligence
- Brand abuse and impersonation discovery
- Executive / VIP exposure monitoring
- Exposure checks for home value, address history & linked individuals
Data Intelligence & OSINT Monitoring
- UK property value intelligence & ownership data
- Consumer OSINT footprint mapping
- Exposure in data brokers & public directories
- Location metadata & digital trace identification
- Identity linkage across social & public datasets
- Misuse detection for property, address & identity data
BI Dashboards & Data Analysis
- Building Power BI dashboards & executive reports
- Operational data analysis for risk, fraud & payments
- Database extractions from Snowflake, Teradata, MongoDB & more
- Complex Excel models, KPI tracking & automation-ready datasets
Customer Services
- Customer support operations
- Live chat & email ticketing
- Phone support & escalation
- VIP & account services workflows
Tools
Your tools, our expertise.
Our analysts have hands-on experience across industry-leading platforms and seamlessly adapt to your in-house or third-party tools.
Fraud Platforms
- Sift
- SEON
- Riskified
- Forter
- MaxMind
- Unit21
Identity Intelligence
- LexisNexis ThreatMetrix
- iovation
- Email / phone / IP intelligence tools
- Device fingerprinting solutions
Geolocation & Integrity
- GeoComply
- IP risk & velocity tools
- Location anomaly detection
KYC Verification
- Jumio
- Onfido
- Veriff
- Trulioo
- OCR & liveness providers
Payment Processors
- Worldpay / FIS
- Checkout.com
- Stripe
- Adyen
- Chargeback & dispute portals
Crypto Risk & AML
- Chainalysis
- TRM Labs
- Elliptic
- Wallet intelligence tools
Why OpsVerified
Senior risk leadership. Specialist PH analysts. Up to 70% lower cost.
OpsVerified was created to give fintech and digital businesses access to the kind of risk, fraud and compliance operations usually reserved for tier-1 operators — without the headcount burden in expensive markets.
You keep strategy, policy and final decision-making in-house. We provide the trained analysts, queue handling and 24/7 coverage across Risk, Fraud, AML, KYC, KYB, Payments and Trust & Safety.
Typical clients reduce operational spend by 50–70% compared with hiring directly in the UK, EU or US, while improving SLA adherence and audit readiness.
Designed for regulated businesses
Built for fintech, crypto, wallets, e-money, PSPs, BNPL, trading and marketplaces that live under regulatory scrutiny.
Senior risk leadership
Led by experienced risk & fraud leaders with hands-on experience building teams in high-volume, regulated environments.
PH-based operational hub
Analysts located in the Philippines, trained on your playbooks and tools, aligned to your SLAs and QA standards.
Simple commercial model
Transparent monthly pricing per FTE, no hidden fees, and the flexibility to start small and scale with demand.
Contact
Let’s map your operations and show you the 70% savings.
Share a few details about your current queues and team size and we will come back with an outline of how OpsVerified could support you — including an estimated cost reduction and ramp-up plan.
Request a discovery call
Tell us about your current Risk, Fraud, AML, KYC, KYB or Payment Operations setup. We typically respond within one business day.
Typical engagement model
We start by understanding your current volumes, tools and SLAs. From there we propose a tailored pod of analysts, coverage hours, QA structure and pricing.
- Initial discovery call (20–30 minutes)
- High-level ops and tooling review
- Pilot proposal (scope, FTEs, SLAs, pricing)
- Playbook and workflow alignment
- Analyst training & shadowing period
- Go-live with daily reporting and QA
FAQ
Still have questions?
The quick answers we hear right before teams decide to move forward with OpsVerified.
OpsVerified provides risk-trained analysts, not generic agents. As a specialized Business Process Management partner, we integrate into your fraud, risk, AML, KYC and payment workflows as an extension of your operations, aligned to your SLAs, controls and escalation paths.
Yes. Our teams operate directly in your in-house or third-party stack — fraud platforms, case tools, KYC vendors, payment portals, BI dashboards and CRMs. No migrations. No re-platforming.
Most teams go live in 2–4 weeks, depending on access approvals, role complexity, and training depth. If you need a phased rollout, we can start with a small pod and scale fast.
We combine experienced PH-based delivery with an operating model built for utilization and consistency — clear playbooks, QA, reporting, and coverage design. The outcome is lower cost per case, improved throughput, and fewer expensive in-house hires to maintain 24/7 coverage.
Yes. OpsVerified is designed for volatility — fraud spikes, peak seasons, product launches and regulatory events. We can adjust coverage and headcount without the lead times and fixed costs of in-house hiring.
Yes — including weekends and holidays. We can align shifts to UK/EU/US time zones and build a follow-the-sun approach where needed.
Each engagement includes defined SLAs, QA reviews, calibration loops, productivity tracking and escalation governance — so you get visibility and control without adding operational overhead.
A simple monthly fee per dedicated analyst — predictable and transparent. No per-case fees, no commissions, and no surprise add-ons.
Or email [email protected] and we’ll reply with available slots.